SHIPPING ETA & ORDER STATUS
If you wish to check on the status of an order or ETA on any product, please call us at 1-888-990-9013 or email us at info@dualsportplus.com prior to your order. At Dualsport Plus we make every effort to receive and process orders efficiently. All shipments are made through Canada Post using their Expedited service to improve shipping times.

"AVAILABLE, READY TO SHIP"
If an item shows as “Available, ready to ship” or “Low stock”, it may be at our store in Brantford OR at the warehouse. We ask that if you wish to pick up an item to contact us to be sure it is at the store. We would be happy to hold it for you.

“ACCEPTING ORDERS, EXPECTED IN STOCK SOON”
We partner with the top Canadian & International suppliers who are able to supply us quickly. Certain out of country suppliers or general manufacturer delays may cause longer wait periods. We will contact you if an order may experience a higher than reasonable delay. Please contact us for ETA information.

PRODUCT EXCLUDED FROM FREE SHIPPING
Certain larger and heavier items such as (but not limited to) tires, crash bars, skid plates, pannier racks, luggage racks incur a shipping fee. Motorcycles and Outback Motortek products are NOT eligible for free shipping.

P.O BOXES & REMOTE AREAS
Certain regions and postal codes in Canada are NOT eligible for free shipping. We cannot ship to P.O. boxes.

SHIPPING & RISKS DURING SHIPPING

Dualsport Plus is not liable for breakage and/or non-delivery of the products you have purchased. Canada Post will be limited by the limits of liability provided by Canada Post's terms and conditions of carriage. You may wish to purchase insurance for loss or breakage during carriage for the full insurable value of the products you have ordered. In order to purchase additional package insurance, please call us directly after placing your online order.

SHIPPING TO THE UNITED STATES
We do not offer shipping or sales to the United States.